Introduction & overview
At AlphaMolly, we understand the importance of safeguarding your personal information and maintaining your privacy. This Privacy Policy is designed to provide you with clear and comprehensive information about how we collect, use, share, and protect your personal information. We are committed to transparency and ensuring that your data is handled with care and in compliance with applicable privacy laws.
Our commitment to your privacy
AlphaMolly values your trust and is dedicated to keeping your personal information safe and secure. This Privacy Policy outlines our practices concerning personal data and applies to all users, customers, and visitors of AlphaMolly products and services. Whether you're a customer, subscriber, product user, site visitor, or event attendee, this policy explains how your personal information is managed when you interact with any AlphaMolly platform, whether it's through our website or other means.
AlphaMolly is committed to keeping your personal information safe. This Privacy Statement describes how we use personal information, with whom we may share it, how we keep it secure, and your rights relating to your personal information.
AlphaMolly Limited is the controller or processor (as explained below) for the personal information collected in accordance with this Privacy Statement.
AlphaMolly offers a wide range of products and services throughout the world and may use your information in different ways. In the event of a conflict between the terms of this Privacy Statement and a product-specific privacy statement, the product-specific terms will take precedence.
Depending on the AlphaMolly products and services you use, AlphaMolly is either a controller or a processor. AlphaMolly is a controller (a) in connection with the performance of its legal obligations or exercise of its rights and obligations under a contract it has in place with a customer, supplier, website subscriber, or other third parties, as well as to provide requested services and (b) where it collects personal information for marketing and business-development purposes.
Where a customer subscribes to a AlphaMolly online tool or service into which they input personal information of their friends, employees, or other third parties for their own purposes, the customer will be the data controller in respect of this personal information. AlphaMolly is the processor where it hosts personal information inputted into the online tool. The customer should therefore ensure that it and its authorised users are compliant with their obligations as a controller of this personal information and can comply fully with data access requests, have consent (where required) or other legitimate grounds for the processing of the personal information inputted into the online tool or service.
Where AlphaMolly is a processor, we will process your personal information in accordance with our customers’ instructions and as further agreed in the contract we enter with our customers.
AlphaMolly is a global company and hosts instances of its online tools outside of the EEA and UK both within AlphaMolly and with selected third parties that have been selected for their compliance with applicable law. AlphaMolly ensures it has appropriate security and failover safeguards to ensure its SLAs for availability are met and to protect the integrity of its online tools and the personal information and information inputted by the authorised users.
The below sections of this Privacy Statement explain how AlphaMolly processes your personal information as a controller.
Certain AlphaMolly products have specific privacy practices that apply to them. In the event of a conflict between the terms of this Privacy Statement and the product-specific privacy practices, the product-specific privacy practices take precedence. Below, you can find a brief FAQ about how specific AlphaMolly products use your personal information.
How we collect your information
AlphaMolly gathers your personal information from a variety of sources, and we are committed to maintaining its security and privacy. We collect your information in the following ways:
- Direct Interactions:
We collect your personal information when you directly interact with us in various ways, including when you:- Use, purchase, or subscribe to our products or services.
- Seek support, attend one of our events, or contact us for any reason.
- Visit our website or utilise our products. For more details on our use of cookies and information collection, please consult our Cookie Policy.
- Third-Party Sources:
In addition to direct interactions, we may obtain information about you from third-party sources, including:- Entities that facilitate your access to our products and services on your behalf.
- Our trusted partners and service providers who collaborate with us to deliver our products and services. With your explicit consent, we may receive information from your financial institution or other relevant entities.
- Publicly available sources, where permissible by law.
We understand the significance of your personal information and treat it with the utmost care and responsibility. By gathering information from these sources, we can better serve your needs and provide you with tailored experiences while maintaining your privacy and adhering to applicable privacy regulations. If you have any questions or concerns about the collection of your personal information, please do not hesitate to contact us. Your privacy and trust are important to us, and we are here to address any inquiries you may have.
Personal information we collect
The types of personal information we collect depend on your interactions with us and may include the following:
- Name and contact information: Your first and last name, email address, postal address, phone number, and other contact information.
- Account credentials: Your user ID, password, password hints, and other similar security information used to authenticate your account.
- Demographic information: Your age, sex, geographic location, and preferred language.
- Payment details: Your bank account information, credit card number, and other information used to process payments.
- Subscription and usage information: Information about the products or services you subscribe to and how you use them, including preferences, browsing history, and help information.
- Device and network information: Information about your device, such as IP address, location, or internet service provider.
- Financial and portfolio information: Information about your investment portfolio, and transactions. When sudh information is requestedto be transferred to AlphaMolly you will be provided with an opportunity to opt out of this data transfer.
- Audio or video information: If you visit a AlphaMolly location or participate in an AlphaMolly event, AlphaMolly may record your image or voice.
- User content: Your files or other information you upload to our products or services.
How we use personal information
AlphaMolly utilizes your personal information in various ways, depending on the products and services you use and your relationship with us. We handle personal data in accordance with applicable laws and for the following purposes:
- Providing Requested Services:
We use your information to fulfill your requests, including delivering products and services, verifying your identity, personalizing the content you receive, managing your account, and sending essential account and product updates. - Content and Offers:
At your request, we provide content or offers from third parties. - Customer Support:
Our aim is to offer exceptional customer service and technical support to assist you effectively. - Improving Our Offerings:
In line with our legitimate interests, we conduct research and development to enhance the features and functionality of our products and services. - Security and Safety:
We prioritize safeguarding your, our, and third parties' networks, systems, property, and physical well-being. - Regulatory Compliance:
We adhere to requests from regulatory agencies, law enforcement, and other public authorities, as well as fulfill our legal obligations. - Legal Rights and Enforcement:
We enforce our contracts, terms, and conditions, protect against claims, and comply with applicable laws and regulations. - Marketing and Advertising:
With your consent (as required by law), we may provide you with marketing materials or advertisements. - Anonymous Data for Research:
We generate anonymous, aggregated data for research and product development, which may be used in our products and services. If you wish to learn more about our use of anonymized data or opt out, please [click here](insert opt-out link). - Corporate Transactions:
In the event of mergers, acquisitions, or other corporate transactions, your data may be involved as part of due diligence or transition processes. - Legal Obligations:
To comply with our legal obligations, such as audit and compliance requirements under tax law, securities regulations, and financial services laws. AlphaMolly will only disclose personal information to government regulatory bodies or law enforcement agencies upon lawful demand.
Please note that where marketing purposes are concerned, we will obtain your consent if required by law. For example, this applies to third-party advertisements or if you are not an existing customer and wish to subscribe to our newsletters. Your privacy preferences matter to us, and we are committed to respecting your choices.
How we share personal information
AlphaMolly may share your personal information with various parties as outlined below. We prioritize your privacy and, in compliance with applicable laws, implement measures to safeguard your personal data:
- AlphaMolly Entities:
Your personal information may be shared with other AlphaMolly companies as part of our integrated services and operations. - Business Partners:
We collaborate with trusted business partners who assist us in providing and enhancing our products and services. - Content Providers:
Some of our services involve content provided by third parties, and we may share your information to facilitate access to such content. - Customers:
In cases where your relationship with AlphaMolly involves other customers or subscribers, we may share information as necessary for the provision of our services. - Service Providers:
We engage service providers who support us in delivering our products and services. These providers are contractually bound to process your personal information in line with our instructions and maintain robust technical and organizational security measures. - Other Third Parties:
Occasionally, we may share your information with other third parties for purposes consistent with this Privacy Statement, provided we have obtained your consent or as otherwise disclosed herein.
AlphaMolly is committed to ensuring that your data is handled with care and protected. We employ appropriate contractual safeguards to regulate how service providers process your personal information, ensuring it aligns with our instructions. Additionally, we require service providers to implement suitable technical and organizational security measures to maintain the confidentiality and integrity of your personal information.
Your trust is of paramount importance to us, and we take all necessary steps to safeguard your personal data in compliance with applicable privacy laws.
Links to other websites and services
In certain instances, AlphaMolly may include links to third-party websites or services within our products or services for your convenience. It's important to note that this Privacy Statement exclusively pertains to AlphaMolly's practices and does not encompass these external sites. To ensure that your personal information is handled in accordance with your preferences, we recommend that you carefully review the privacy statements, policies, or other disclosures of any third-party website or service before disclosing any personal information to them.
Your privacy is important to us, and we encourage you to exercise caution and diligence when navigating to external websites. By understanding how these third parties handle your data, you can make informed decisions about sharing your personal information with them. If you have any questions or concerns about how a specific third-party website or service operates, please don't hesitate to reach out to us for assistance or clarification. Your trust in AlphaMolly and the protection of your personal information are our top priorities.
Protection, Storage, and Transfer of Your Personal Information
At AlphaMolly, safeguarding your personal information is our paramount concern. We have implemented a robust information security program designed to ensure the safety and confidentiality of your data. Our approach includes a combination of technical, physical, and organizational safeguards to mitigate the risk of unauthorized access, alteration, disclosure, or loss of your personal information. These measures are meticulously tailored to the nature, extent, and purpose for which we collect and use personal information.
Key Security Measures Include:
- Technical Safeguards: We employ advanced technological measures to protect your data, including encryption, firewalls, and intrusion detection systems.
- Physical Safeguards: Physical access to facilities and equipment housing your data is strictly controlled, preventing unauthorized physical access.
- Organizational Safeguards: Our staff members are granted access to personal customer data only when necessary to perform their specific roles, and they do so in full compliance with this Privacy Statement.
Continuous Improvement:
Our commitment to your data security is ongoing. We regularly review and enhance our security and privacy policies to adapt to emerging threats and ensure that your information remains safeguarded at all times.
Rest assured that protecting your personal information is at the forefront of our operations. If you have any questions or concerns regarding the security of your data, please feel free to reach out to us. Your trust in AlphaMolly is of the utmost importance, and we are dedicated to maintaining the highest standards of data protection.
Your rights
In accordance with applicable law, you have certain rights in respect to your information, such as a right of access, rectification, restriction, erasure, opposition, and portability. Where you gave us your consent to process personal information, you have a right to withdraw that consent for the future at any time. To exercise those rights, please contact us at data.governance@alphamolly.com.
AlphaMolly will respond to an access request as soon as possible and no later than 30 days of the request. In some cases, there may be reasons why AlphaMolly cannot accede to a particular request, for example where local retention periods require the holding of personal information for a certain period of time or such data is required to perform our obligations or exercise our rights under an Order Form and/or Agreement. If we cannot accede fully to a data subject access request, we will respond as soon as possible with reasons.
If you request that we erase your personal information and we process that request, we may still retain certain elements of your personal information as permitted by law, including to comply with legal, regulatory, or our own policy requirements.
We won’t discriminate against our customers that choose to exercise their rights to access, control, or delete their personal information. Some of our products and services, however, may require your personal information. If you choose not to provide your personal information or erase your personal information, you may not be able to use those products or services.
Retention
AlphaMolly retains personal information only for as long as necessary to fulfil our contractual or legal obligations or for the amount of time necessary to fulfil the purposes we have set out above. Individual jurisdictions have different tax, accounting, regulatory, and legal retention requirements and AlphaMolly is bound to keep certain personal information in accordance with these local requirements.
Children’s privacy
AlphaMolly does not separately identify or collect any information that is specific to children.
Cookies and similar technologies
We use cookies and similar technologies to recognise when you’ve signed into our sites and personalise your experience with our products and services. For more information about how we use cookies, please read our Cookie Policy.
Product-specific policies
Please be aware that specific AlphaMolly products and services may have their own unique privacy practices tailored to their functionalities. In such cases, product-specific privacy policies will take precedence in the event of any conflicts with this general policy. We encourage you to review any product-specific policies to fully understand how your data is handled within the context of those services.
Stay Informed
Our business continually evolves, and with it, our privacy practices may also change to adapt to new challenges and regulations. To ensure you are informed about any updates to this Privacy Policy, we will revise the "Last updated" date at the top of this page. In cases of material changes, we will provide direct notifications as required by law.
Contact us
Your feedback and questions regarding your personal information and privacy are important to us. If you have any concerns or inquiries, please don't hesitate to reach out to our Data Protection Officer at data.governance@alphamolly.com.